Frequently asked Questions

Once your order has been through, our customer service will contact you to confirm the technical specifications of your order (color validation, power supply mode, etc.) as well as your delivery and billing information.

Once the orders details are approved (within 24 hours), we can start production of your order.

Manufacturing time takes generally between 7 and 10 working days.

The delivery takes from 45 to 60 days and includes transportation from our factory in Guangdong (China) to your provided address. Customs clearances in China and the country of desitination are also included.

Please note that Sakura Head Spa fully handle these administrative procedures, as well as the costs associated with them

The package for your Head Spa bed measures 2 meters and weighs more than 100 kilograms! To deliver it to you, we must therefore use a specialized carrier.

Please note that our team will keep you scrupulously informed of each step. From the end of production until delivery of your Head Spa, you will receive updates which will allow you to know precisely the progress of your order.

This will allow you to confidently plan the launch of your activity and notify your customers in advance of the opening date of this new service.

Your trust is precious and we want to offer you the best product and the best service possible.

Thus, we are grant you the delivery of your order for free.

We also take care of customs clearance fees and payment of taxes, there are NO additional costs involved!

From production to delivery to you, allow 7 to 9 weeks.

Note that our team will keep you informed of each step: start and end date of production, shipping date and arrival date in your country as well as the date of the customs clearance (this is the last step before delivery at home!) and of course the date of delivery at your address.

Absolutely ! Our Head Beds are assembled by the largest Head Spa supplier in the world. Ultra specialized in this area, it offers numerous models and customization options that allow you to receive the Head Spa bed of your dreams, one that will adapt perfectly to your space!

To find out more and to benefit from our tailor-made support, we invite you to contact us by clicking here .

Our goal: to allow you to start your activity as soon as you receive your order!

Along with your Head Spa bed, you will receive all the necessary accessories for a quick and easy installation for a ready-to-use product.

Your package will include the following items:

1 x waterproof vegan leather massage bed

1 x removable wash basin

1 x Golden Wash Arch

1 x light therapy system

1 x fumigation capsule

1 x fumigation system

1 x control board

1 x matching stool

Your Head Spa will be manufactured in compliance with European standards, using high-quality materials. It is made to last and to be used safely.

Under normal conditions of usage and regardless of the number of customers you receive each day, we have every reason to believe that it will last for a long time.

For this reason, it is with confidence that we offer:

• 2 years manufacturer's warranty for the beds and head spa machines
• 1 year manufacturer's warranty for all the other accessories

Head Spa without headrest:

• Length = 200cm
• Width = 70 cm
• Height = 70 cm

Head Spa with headrest:

• Length = 237 cm
• Width = 70 cm
• Height = 70 cm

We are able to deliver to most European countries as well as the United Kingdom, the United States and Canada.

If you wish to have it delivered elsewhere, do not hesitate to contact us by clicking here .

Our team will be happy to check the regulatory and logistical conditions that could allow us to satisfy your request.

Unfortunately, we do not have a showroom at the moment.

However, depending on the region where you are located, we may be able to offer you a visit to one of the salons that we have had the pleasure of equipping.

To find out more, we invite you to contact us by clicking here .

If you already have a wash basin in your salon, your installation undoubtedly allows you to place your Head Spa bed.

Otherwise, know that you will just need the following three elements to install your Head Spa and start your business:

• 1 x cold water supply


• 1 x hot water supply


• 1 x drainage system

Your Head Spa will be delivered with an installation manual and our team will be available to assist you in the installation of your Head Spa.